MB Ageas Life

Vinaconex Building, 34 Lang Ha, Hà Nội

Company Size : 25-99

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Job Summary

25-99

Product

Việt Nam

Senior IT Application Support Officer

MB Ageas Life

Đống Đa, Hà Nội

  • English
  • Experienced (Non-Manager)
  • Full Time
  • Negotiable
  • Posted:19/05/2024
  • 1

Job description

Overview of job

  • Monitor operations and directly handle requests from departments and domains related to the use of the Core Insurance system and other assigned IT service systems.
  • Coordinate with partners and related domains to resolve any errors that arise to ensure IT services meet the maximum requirements of all departments.
  • Assist in testing, coordinating projects, and receiving handover of software products from the solution center and IT deployment projects.
  • Review issued IT processes, manage and report on IT process compliance.
  • Perform periodic (daily, monthly, annual) monitoring of SAP and non-SAP application systems.

Job Requirement

  • Bachelor's degree in Information Technology
  • Minimum of 1 year of experience in supporting and operating systems and application software/Minimum of 2 years of experience in software development related work.
  • Experience in providing software application support and level 1 user support.
  • Preference for candidates with SAP system support experience.
  • Insurance knowledge is an advantage.

Languages

  • English

    Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate

Technical Skill

  • SAP
  • ERP
  • Operations Support

COMPETENCES

  • Interpersonal Skills
  • Problem Solving Skills
  • Communication Skills