Pizza Hut Digital & Technology
Waseco Building, 10 Pho Quang, TP Hồ Chí Minh
Company Size : 25-99
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Job description
Overview of job
As a Site Reliability Engineer, you will play a critical role in ensuring the reliability, scalability, and performance of our systems. You will work closely with development teams to design, build, and maintain infrastructure and tools to support our applications in production. You will also be responsible for monitoring, troubleshooting, and resolving incidents to minimize downtime and optimize system performance.
RESPONSIBILITIES
- Adhere to key metrics and SLAs for support and operations and determine the severity of issues
- Participate in on-call rotations to respond to incidents and ensure service uptime
- Continuously improve processes and practices to enhance reliability and efficiency
- Develop and maintain tools for deployment, monitoring, and automation of operational tasks
- Join SOC (support operation center)/SRE team and work independently in your shift to triage issues, and escalate where appropriate
- Manage communication among the markets, stakeholders, and the engineering team when incident happens
- Design and implement monitoring and alerting solutions to identify and respond to issues proactively
- Work directly with many markets over the world
Job Requirement
- B.S. in Computer Science, Engineering, or related field.
- Fluent in written and spoken English
- 3+ years of experience in software development, systems administration, or a related role
- Experience with cloud computing platforms, such as AWS, Azure, etc.
- Excellent problem-solving and troubleshooting skills
- Strong communication and collaboration skills
- Ability to work effectively in a fast-paced, dynamic environment
- Proficiency in one or more programming languages, such as Python, Go, or Java
- Willingness to work unsociable hours, for example nighttime (4-6-8h: 10PM-4AM, 4AM-9AM, 9AM-4PM, 4PM-10PM). Your working hours is still 40 per week
NICE TO HAVE
- Experience with e-Commerce
- Experience working in an international company
- Experience with monitoring and alerting system
Languages
-
English
Speaking: Fluently - Reading: Fluently - Writing: Fluently
Technical Skill
- AWS
- MS Azure
- Python
- Java
- Golang
COMPETENCES
- Problem Solving Skills
- Communication Skills
- Teamwork
BUSINESS PROFILE
Pizza Hut Digital & Technology committed to building innovative digital solutions.
Why Pizza Hut Digital & Technology?
We love pizza. We eat it a lot. There’s no doubt about that and we’re proud of it. But what makes us different is that it’s our people that drive the success of our business.
Alongside KFC, Taco Bell, and The Habit Burger Grill, we are part of the Yum! Family; the world’s largest restaurant company with nearly 43,000 restaurants in over 140 countries. At Pizza Hut, we are on a journey to build the most loved global brand and the fastest growing in every country; we have big plans over the next 5 years to achieve explosive growth in a competitive and ever-growing market. We want to make it easy to get the best pizza and digital is at the core of this. We have recently created a startup: Pizza Hut Digital & Technology committed to building innovative digital solutions, providing our customers with an exceptional experience. From building a world-class platform and clean mobile experiences we are pushing the boundaries to ensure we are a source of innovation.