Bosch Global Software Technologies (BGSV)
E-Town 2, 364 Cong Hoa, TP Hồ Chí Minh
Company Size : 500-999
View moreJob Summary
- Technical Skill:
- PL/SQL ,
- MS SQL ,
- ServiceNow
Job description
Overview of job
- Support End-User via SMT Ticket following ITIL Process which are maintained with defined SLA & KPI
- Contribute to problem investigation, change management and system configuration
- Working on Oracle PL/SQL
- Support for new feature release, hot-fix
- Maintain and manage the application servers
- To the holder of this position other tasks and activities related to the current job can be assigned by line-manager
- To be trained in process know how (Incident, Problem, Change Management)
Job Requirement
- Bachelor degree in IT/ Computer Science or relevant background
- Fluent in English communication
- Technical skill:
- Strong knowledge of SQL, PL/SQL
- Knowledge in Service Management Tool (Redemy , ServiceNOW, ServiceDesk Plus)
- Knowledge in Project and Process Management will be an advantage
- Have ability to work under pressure during peak periods and respecting the deadlines
- Have teamwork spirit, pro-active to support, share workload, document/share the knowledge, open mindset and continuous improvement.
- Strong communication, interpersonal and intercultural skills
- Flexible and able to support in CET time zone if required (1:00PM - 10:00PM)
Languages
-
English
Speaking: Fluently - Reading: Fluently - Writing: Fluently
Technical Skill
- PL/SQL
- MS SQL
- ServiceNow
COMPETENCES
- Work under pressure
- Deadline commitment
- Teamwork
- Interpersonal Skills
BUSINESS PROFILE
The Bosch Group is a leading global supplier of technology and services.
It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.
The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 126 locations. This worldwide development, manufacturing, and sales network is the foundation for further growth.
BGSV – Bosch Global Software Technologies Company Limited (Previous name: RBVH - Robert Bosch Engineering and Business Solutions Vietnam Company Limited) is 100% owned subsidiary of Robert Bosch GmbH.
BGSV has started its operations from 19th October, 2010 at E-Town2 in HCMC. This engineering development center will be engaged in developing embedded systems and software, mechanical design and simulation, and will provide IT (SAP Consulting, JAVA Development….) and Business Services (Finance and accounting, Economics, Purchasing, Logistics, Translations Japanese-English-Japanese, Information Security ) solutions to the Bosch group of companies globally.