Generali Vietnam

A&B Tower, 76 Le Lai, TP Hồ Chí Minh

Company Size : 100-499

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Job Summary

100-499

Product

Việt Nam

IT Helpdesk Specialist

Generali Vietnam

Quận 1, TP Hồ Chí Minh

  • English
  • Experienced (Non-Manager)
  • Full Time
  • Negotiable
  • Posted:19/07/2024
  • 1

Job description

Overview of job

  • Responsible for the day to day IT requirements of the AB, An Phu, Le Dai Hanh, GVL Offices and GenCasa Offices such as user management, trouble shooting, help and advise; 
  • Responsible for hardware and software installation according to IT Policy;
  • Maintaining, repairing hardware problems of PCs, local area networks, telecommunications and office devices;
  • Delivered and manage equipment, IT equipment, IT assets;
  • Supporting for established and configured LAN Network, telecommunications and IT system related
  • Responsible for the day to day IT requirements, IT system nad manage IT equipment such as user management, trouble shooting, help and advise

Job Requirement

  • Bachelor degree, preferably in IT major
  • Minimum 01 year of experience in IT support
  • Working in insurance/financial industry is preferable
  • Experienced in troubleshooting desktop, laptop, printer, scaner, essential network
  • Experienced in troubleshooting popular software (such as Windows, MS Office suite, Outlook…)
  • Good communication
  • Good thinking, self-study and application of new technologies

Languages

  • English

    Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate

Technical Skill

  • Windows
  • MS Office
  • MS Outlook

COMPETENCES

  • Communication Skills
  • Self Studying

BUSINESS PROFILE

Generali is the leading Italian insurance group with a proud heritage.

Established in 1831 in Trieste, Italy, Generali has become one of the largest global insurance providers with presence in 50 countries and total 2018 premium income of more than €66 billion. With nearly 71,000 employees serving 61 million customers, the Group has a leading position in Europe and has increasingly strengthened its presence in America and Asia.

After eight years of operation, Generali Vietnam has quickly become one of the leading life insurance companies in Vietnam with a nationwide network of over 60 GenCasa (agency offices) and customer service centers, serving approximately 200,000 customers all over the country.

With the motto of “Simpler, Smarter, Customer centric”, Generali Vietnam commits to bringing world-class quality insurance through innovative product offerings and superior customer experience. Generali Vietnam takes pride in our strong focus on customers and has been rewarded with several prestigious awards for our leadership in this aspect.