Shopee

Overview of job

• Conduct user research (including quantitative and qualitative) to understand user needs, behaviors, and motivations.
• Analyze user data and feedback to identify patterns, pain points and areas for improvement in user experience.
• Collaborate with designers, developers, and other stakeholders to implement changes and improvements.
• Perform usability testing to evaluate the effectiveness of user experience changes.
• Communicate findings and recommendations in a clear and compelling way to stakeholders and management.
• Maintain a strong understanding of industry trends and best practices related to user experience.
• Continuously monitor and evaluate user experience to identify areas for ongoing improvement.
• Collaborate with designers to crafts clear and concise copy for digital interfaces.

• Required Experience: Two or more years of UX research experience.
• Experience with research methods: Knowledge of a range of qualitative and quantitative research methods.
• Strong analytical skills: Ability to analyze complex data and draw meaningful conclusions.
• Excellent communication skills: Proficiency in presenting research findings clearly and persuasively.
• User-centric mindset: Deep understanding of user-centered design principles.
• Collaborative nature: Ability to work effectively in a team and with various departments.
• Problem-solving skills: Aptitude for identifying user problems and thinking creatively about solutions
• Degree in relevant field: A degree in psychology, or a related field is preferred