Renesas Design Vietnam

Overview of job

Job Purpose:

 Setup and Maintenance of the firms UNIX/Linux infrastructure

 UNIX/Linux second level helpdesk including troubleshooting problems

 Providing 1st line support for EU users alongside other IT members in the EU timezone.

Principal Accountabilities:

 Management of all UNIX systems and services worldwide

 Monitoring of Worldwide Linux systems for stability and performance

 Trouble shoot and provide local support for end users

 Recommend and implement root cause fixes for common issues.

 Maintain internal user guides, guidance notes and technical documents

 1st Level Windows client/server support as required in exceptional cases

 On call/standby work during scheduled out of hours IT upgrades

 Behave in a professional and creditable manner; communicate issues through the Manager.

 Provide weekly reports to the Manager

 Mentoring of junior team members

Key Performance Measures:

 Support performance / turnaround on resolution of critical incidents

 Performance on Project & task management

 Ability to run a project/task with minimal input from others.

 Can work with external/internal resources to achieve a goal.

• 5 - 7+ yrs Administration as UNIX Sys Admin, technical degree in IT
• Redhat RHCE certified is a benefit
• Excellent English speaking skills.
• Excellent verbal and written communication skills– ability to convey technical information to non technical users successfully.
  Excellent knowledge of Redhat 7,8,9 and Ubuntu 14,16,18, or similar in an enterprise environment
• Detailed knowledge of Nagios or similar system monitoring products  Excellent knowledge of configuration management systems e.g. Puppet or similar
• Detailed knowledge of version control systems GIT/SVN/RCS
• Detailed knowledge of the following file systems: NFS v3/4,ext3, ext 4, zfs
• Detailed knowledge of networking, including wifi, routers, switches, VPN. 
• Desired knowledge of Iptables/FirewallD, DNS/DHCP, Infoblox experience would be a benefit. 
• Desired knowledge of Solaris 8,10 SPARC in an enterprise environment 
• Desired knowledge of remote desktop solutions, Opentext ETX, NX client, VNC  Desired knowledge of Windows client and server software
• Desired knowledge of NetApp products (FAS 20xx) and ONTAP O/S
• Desired knowledge of Windows client and server software
• Ability to mentor and guide other team members on complex technical items.

Additional Information

Key Relationships:

• Working closely with our CAD and methodology department to help provide key services
• Interfacing with engineering directors to understand their department’s needs