FUJIFILM Business Innovation Vietnam

Overview of job

This position will have the opportunity to join the exciting and expanding solution business.

Responsible for implementation of proposed & designed solutions based on deep knowledge of proposing technology area / product for a high level of customer satisfaction. This role requires an individual with high level technical experience, capable of making intuitive high-level decisions for solution implementation. You will lead and be accountable for comprehensive, end-to-end implementation for Enterprise Solutions.

Role and Responsibilities: Business Process and Operational Excellence

• Adhere to follow FUJIFILM Business Innovation transition and project management.
• Meets assigned targets for profitable sales growth in assigned product lines, market areas, assigned geography or account base.
• Take a solution products responsibility (maybe cross-functional, cross-organization, cross service, involving 3rd parties) to propose and/or delivery to the customer.
• To analyse and to qualify requirements from customer and to propose solution that meet the customer’s business requirements.
• Solution presentation and documentation to customer.
• Work with customer and FB teams (delivery management, delivery manager, staffing, infrastructure/tools, etc.) to handover and manage projects on schedule, within budget and with a high level of customer satisfaction.
• Participates in technical discovery, kick-off meetings with customers.
• Responsible to resolve and/or to propose acceptable solutions for technical issues faced during proposing and delivery of solutions/services.
• Drive strategies to minimize problems related to proposed solutions.
• Manage and deploy POC to customer, responsible for managing quality, delivery time, cost of project and leading them to success.
• Performs other duties as assigned.

Position Knowledge and Capabilities

• A detailed technical and customer-relevant understanding of all provided solutions
• Ability to engage internal and external customers quickly and professionally to deliver a superlative customer experience
• Strong customer management skills
• Continuously develop and maintain excellent skills within the business solutions domain in FBVN.
• Ability of utilizing common language and a communication style tailored to the receiver’s level of understanding
• Strong communication skills – spoken, written and presentation.
• Strong analytical and problem-solving skills
• English fluently – speaking, listening, and writing

Professional Experience

• Min 3 years of experience in IT environment
• Min 1 years of experience in working as pre/post-sales role
• Experience in working in a business-to-business, large/strategic customer segment… is preferred
• Knowledge of general Computer Network, Operating Systems, Virtualization

Nice to Have Experience:

• Management, implement, configuration, support of DMS/ECM, ERP, CRM, RPA

Education/Academic Qualifications

• Bachelor’s degree in Computer Science, or a related field, or equivalent experience
• Relevant technology certifications