SecuTix

Overview of job

• Work with global QA Practice Head to define, and lead the QA strategy across all engineering teams, ensuring best practices are implemented.
• Drive continuous improvements in QA processes, testing methodologies, and tools.
• Define and track quality-related KPIs, taking actions to improve efficiency and effectiveness. Communicate metrics and insights to leadership, providing clear updates on progress and challenges.
• Oversee manual, automated testing processes, monitoring, alerting, and incident management practices to ensure system reliability.
• Mentor a team of around 20 QA engineers, fostering career development. Provide hands-on guidance and mentorship to them, helping them stay updated with industry trends and technologies. Develop training and learning paths for the team to enhance their testing skills and capabilities.
• Work closely with product, engineering, and operations teams to ensure alignment on quality goals. Cultivate a culture of accountability and excellence within the QA team.

• Proven experience of 8+ years in QA leadership roles, ideally within a large engineering team.
• Strong hands-on expertise in QA manual and automation testing.
• Solid understanding of QA metrics and KPIs, with a demonstrated ability to drive improvements.
• Proven track record of coaching and developing teams in a fast-paced, high-growth environment.
• Energized and proactive leader, passionate about quality and building high-performing teams.
• Experience in black box, white box, performance, resilience, and load testing 
• Experience in penetration testing, and modern monitoring tools would be a plus.
• Experience working with large-scale live events or similar complex systems is a plus.
• Proficient communication skills in English and good presentation skills