Techcombank

Techcombank Tower, 191 Ba Trieu, Hà Nội

Company Size : 100-499

View more

Job Summary

100-499

Product

Việt Nam

Manager/Expert IT Business Analyst

Techcombank

Hai Bà Trưng, Hà Nội

  • English
  • Manager
  • Full Time
  • Negotiable
  • Posted:20/10/2024
  • 1

Job description

Overview of job

Job Purpose

- The job holder responsible for application development: directly consulting and analyzing development requirements from business units, ensuring complete and effective conversion of business unit requirements into requirements for application.

- The job holder responsible for user support: directly support users in daily activities, ensuring users' problems are handled as quickly as possible, meeting their business needs.

I. Key Accountabilities

Reporting and Documenting

- Understand business processes to transform business needs and requirements into documents, process diagrams and wireframes to support product development.

- Analyze, create, validate end-to-end business processes and detail functional specifications for required applications.

- Recommend modification and improvement of business processes and frameworks to operate more efficiently.

- Participate in user testing activities and make documentation and manuals for business.

Research and analysis

- Collect market trends and internal data to conduct business analysis and provide recommendations and improvements to the business unit.

- Develop informative and factual reports that highlight business trends, forecasts and improvement opportunities.

- Stay up to date on technology changes, shifting trends, and analyze internal data sets to provide holistic information to stakeholders.

- Identify and interpret trends and terms from data sets and build forecasts and recommendations based on market information and business data.

Management of stakeholders

- Work with stakeholders to identify opportunities and improve processes by leveraging organizational data to drive business solutions.

- Identify and communicate to stakeholders insights into possible opportunities and obstacles based on collected market data.

Talent development

- Attract, motivate and retain employees at all levels for peak performance.

- Develop and train junior BAs to improve capacity.

- Identify and encourage developments and improvements within the team.

WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?

  • Investing over 300 million USD to develop large-scale IT projects, Techcombank is one of the leading bank in Technology trends in Vietnam
  • You will grow with Techcombank by having the opportunity to learn from top experts from across the world
  • Techcombank provides a rewarding remuneration structure that commensurate with your achievement and contribution
  • Techcombank is the Top 2 Best place to work in the banking industry where you can experience various exciting activities throughout the year: Company anniversary, Team building, Active Saturday , Year End Party, etc.

Job Requirement

Qualifications

- Bachelor's degree or master's degree in engineering or business administration

Work Experience

- Minimum 8 years of relevant experience in financial institutions and 3 years in a management position

- Extensive experience in researching and analyzing market trends and business processes

- Experience working on multiple projects at the same time

- Experience writing SQL queries and using data visualization tools and techniques

- Experience in identifying potential problems and risks by conducting gap analysis, understanding and reviewing criteria

- Experience in monitoring and analyzing business results, competition and trends (SWOT analysis, market share assessment)

- Experience in Agile Product Development and a good understanding of Agile principles and practices as well as Scrum methodologies

- Experience working in Agile teams to manage digital transformation projects

Foreign language

- English Level 3 or according to TCB's regulations in each period

Languages

  • English

    Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate

Technical Skill

  • MS SQL
  • BA
  • Data Visualization
  • Product Development
  • SWOT

COMPETENCES

  • Research
  • Analytic Skills
  • Agile
  • Scrum

BUSINESS PROFILE

Techcombank aspires to be the best bank and a leading business in Vietnam.

MISSION:

• To be the preferred and most trusted financial partner of our customers, providing them with a full range of financial products and services through a personalized/customer centric relationship.

• To provide our employees with a great working environment where they have multiple opportunities to develop, contribute and build a successful career

• To offer our shareholders superior long term returns by executing a fast growth strategy while enforcing rigorous corporate governance and risk management best practices

CORE VALUES:

1. Customer first: what we do is only valued if it is truly beneficial to our customers and colleagues.

2. Innovation: Make improvements to lead the way.

3. Team work: At Techcombank, you will not have good performance without cooperation.

4. People development: People with proven capability will bring the organization competitive advantages and remarkable successes.

5. Accountability: Be committed to overcoming difficulties and achieving great successes.