Niteco Vietnam HN

Overview of job

We are looking for a Cloud Engineer to strengthen our development service in digital transformations. The Cloud Engineer shall support Niteco’s delivery/service teams with all aspects of cloud hosting service and infrastructure management in a software development project life cycle, monitoring and infrastructure-related tasks for our global clients. 

Infrastructure monitoring 

• Set up audit logs, monitoring, infrastructure automation, SSL certificates, DevOps-related tasks and systems to track the health, uptime and performance of infrastructure components. 
• Monitor network traffic, server uptime, storage utilization, and other relevant metrics. 
• Configure alerts and notifications for potential issues or anomalies. 
• Perform troubleshooting when downtime (P1) issue happens and resolution of monitoring alerts. 
• Generate regular reports on infrastructure performance and availability. 

Cloud Hosting Service: 

• Provision and configure cloud infrastructure based on client’s cloud policies, standards and requirements. 
• Deploy and manage virtual machines, containers, and other cloud resources. 
• Implement Infrastructure as Code (IAC) using Terraform. 
• Ensure high availability, scalability, and security of the cloud environment. 
• Setting up Backup, High Availability, and Disaster Recovery. 
• Provide technical support and troubleshooting for cloud-related issues. 

Infrastructure Management: 

• Regular maintenance and updates of operating systems, software, and patches to comply with client’s security standards. 
• Monitor resource utilization and performance metrics. 
• Capacity planning and scale resources as needed. 
• Manage user access controls and permissions. 
• Implement security best practices. 

Other tasks 

• Make sure all procedures, guidelines and best practices are documented. 
• Work closely with IT and Application Management Engineers to assist both internal and external clients.               
• Provide assistance to the other teams in the technical meetings with major clients on issues that relate to the expertise of Cloud/DevOps/Automation & Security. 
• Study and share new techniques, practice, tools and share for other team members. 
• Performing other tasks as required (such as ServiceNOW/security training and reporting). 

• Attractive salary with bi-yearly review, 13th-month bonus, performance bonus, public holiday bonuses, birthday gift, employee service awards up to $1,000 
• Opportunities to join global technical conferences 
• A clear career path with proper training courses, workshops, fully sponsored certificate exams 
• Advanced AON health insurance (during labor contract) and accident insurance (during probation) in addition to the regulated insurances  
• Professional, flexible & dynamic working environment that is diversified with different nationalities, open-minded, creative, supportive, friendly, and encouraging 
• Regular communication from Management on the company’s strategy, development plan, and new opportunities to employees 
• Bright working space with modern facilities including the newest software 
• Employees and families are engaged and taken care of by the company via Trade Union activities 
• Summer vacation at 5-star resort 
• Sports & cultural activities all year around to strengthen both your physical & mental health 
• NICEF - our own Charity program where our employees raise funds and help people with difficulties in Vietnam

• Bachelor of IT, Computer Science, or relevant field 
• Must have a deep understanding of both development and operations processes, as well as a strong technical background. 
• Good communication skills (in English and Vietnamese). Be able to consult the customer with the best possible solution. 
• From 2+ years of experience in software development and operations, with at least 1 year working in DevOps, Infrastructure Management and Cloud hosting role. 
• Possession of the Designing Microsoft Azure Infrastructure Solutions certification (AZ-305) is a big plus. However, it is a must to have AZ-305 certificate after 3 months of working. 

Technical Skills: 

• Strong programming skills with scripting languages (e.g., Bash, Python, PowerShell). 
• Familiarity with Git branching strategies and programming or compiling code in various languages (e.g., .Net, NodeJS, PHP). 
• Experience in setup/configure websites using databases, preferably .Net and SQL Server. 
• Knowledgeable in managing services like SQL Server, MySQL, PostgreSQL, MongoDB/CosmosDB, Redis, Kafka. 
• Familiarity with web servers such as IIS, Nginx, Apache, Tomcat, IBM WebSphere. 
• Experience with DevOps tools and CI/CD pipelines such as TeamCity, Jenkins, Azure DevOps, Octopus Deploy. 
• Experience in implementing and managing Service Principals for secure access and automation in cloud environments
• Experience with configuration management tools like Ansible, Puppet, and Terraform. 
• High proficiency in working with cloud platforms (Azure, AWS, GCP). Relevant certifications are highly regarded. 
• Practical experience with containerization and orchestration tools like Docker, Kubernetes, OpenShift, IBM Cloud-based services, IBM Bluemix. 
• Good knowledge of system infrastructure (network, security, services, virtualization). 
• Expertise in securing cloud environments (e.g., AWS, Azure, GCP). 
• Proficiency in implementing and managing security measures such as firewalls, encryption, and access controls. 
• Experience with security frameworks and standards (e.g., ISO 27001, NIST, CIS) is a big plus.   

Monitoring Tools: 

• Experience with monitoring and logging tools such as ELK (Elasticsearch, Logstash, Kibana), Azure Application Insights, Dynatrace, RayGun, Prometheus, Grafana, Loki, Datadog, or equivalent systems. 

Soft Skills: 

• Excellent communication skills in English (and Vietnamese, if applicable). 
• Ability to work well both in a team and individually. 
• Adaptability to changing situations, with a focus on delivery while ensuring quality. 
• Ability to work under pressure and meet tight deadlines. 
• High sense of responsibility and willingness to learn and share continuously. 
• Creative, innovative mindset and striving for continuous improvement. 
• Motivation to deliver top-quality work.