SkyLab

Overview of job

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will be working collaboratively with developers, quality engineers and product managers to make our products easier to use and understand. You will need a strong technical background to be able to understand complex technical architecture and process to turn it into something more easily digestible by end users

Responsibilities

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Write easy-to-understand user and administrator guides for external customers
• Review and maintain documentation to keep it up to date with feature releases and current product offerings
• Create, manage and maintain documentation including versioning

• Competitive package
• Professional working environment
• Opportunities to challenge and develop your career
• Social insurance, health insurance, unemployment insurance as labor law stipulated
• Premium Healthcare
• Opportunity to participate in stock option program.
• Public holiday and Annual leave in accordance with the Vietnamese labour law

Requirements and skills

• Proven working experience in technical writing of software documentation (2-5 years of experience)
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent written skills in English
• Strong working knowledge of Microsoft Office
• Familiarity with the SDLC and software development
• Portfolio and examples of your written content is ideal