GFT Technologies Vietnam

Overview of job

We are looking for an APAC Project Delivery Excellence and Quality Lead. This role will be the designer, maintainer, and go-to-point throughout the Asia-Pacific region for all things delivery operations and quality-related. The successful candidate will be highly visible and key to managing project governance with senior Delivery and Operations team members.

Scope of work as below.

• Continue maturing the existing APAC Delivery Excellence and Quality function for program/project processes, standards, procedures and tools by leveraging and adapting the existing GFT Group level best practices, policies and methodologies to ensure they’re fit-for-purpose for APAC delivery.
• Be hands-on and willing to initially perform tasks themselves to ‘learn-by-doing’ and then define or optimise and automate processes.
• Methods Standardisation: drive consistent and standardised usage of our Project methods across our distributed Delivery hubs in Vietnam, Poland and Spain delivering services to our APAC clients.
• Monitoring and Control of Project Execution Performance: monitor overall compliance to Project Governance
• Health Checks: work with the APAC senior leaders, group functions, and senior delivery managers to build and implement proactive health checks across APAC portfolio.
• Project Governance: Manage and facilitate (both internal as well as client-facing) Steering Committee meetings across APAC portfolio of projects - includes driving and collaborating content creation, scheduling, minute-taking, etc. 
• Project manage our Delivery Excellence improvement initiatives.
• Support Delivery Executive Managers with our OKR process across regional Delivery.
• Perform monthly project Operational Risk and Quality KPI analysis and report back to local management with strategic / tactical improvement suggestions.
• Working closely with our Group level Quality organisation as the APAC representative.
• Coordinate internal Delivery management team calls.  
• Help support local activities and APAC client initiatives in Vietnam - e.g. logistics with client laptops/devices, client resource onboarding/offboarding, and team building events.

HR benefits

• Competitive salary
• Salary band per level and employee benefits are reviewed once per year
• 13th month salary pro rata depending on the employee’s length of service (within a calender year), paid with the December salary
• Monthly lunch allowance: 700,000 VND/employee
• Parking: GFT covers the monthly parking fee for employee motorbikes
• Performance evaluation is once per year, for 2 purposes:
     > Performance bonus   > Salary increments

Talent retention policy (Retention bonus)

• 2-year anniversary = 0.5x monthly salary
• 3-year anniversary = 1x monthly salary
• 5-year anniversary = 2x monthly salary
• Paid with salary of month of anniversary.

Health care

• Private health insurance: including accident, outpatient, in-patient, maternity, and dental for all permanent employees who pass 2-month probation.
• Optical: expense claim for eyewear
• Annual health check-ups.

Vacation

• Maximum 18-day vacation leave/year (with the ability to carry over 05 days till 31st March of the following year)
• Adding one more annual leave day for each two-year anniversary.

Healthy lifestyle

• Sports and hobby clubs: company has an annual fund for fitness activities, which is allocated per month as team’s vote.
• Range of healthy snacks, tea, coffee, milk and beer on tap:
  > Tea, coffee and milk are available at pantry area – WeWork
  > Beer is available at pantry area – WeWork
  > Snack is available in GFT office.

Social

• Company townhall: each 6 weeks
• Monthly team lunch at restaurants
• Monthly team engagement activities: one activity per month
• CSR activities: as per company’s CSR guideline and practice
• Hackathon: once per year
• Onsite tour/training courses at other GFT offices and client’s destination overseas (where applicable).