– Understand customer business process, needs and requirements
– Analyze the requirements from customers in business view and end-user view
– Ensure business requirements are fully understood by Development and provide input to design and product specifications
– Document functional and business requirements
– Create wireframes, activity diagrams and system process flows
– Track all change requests from customer. Manage all requirements, specifications, change request of the project
– Work with development team to go over the specification, Q&A, consult the solutions or figure out the problems
– Other tasks assigned
– 2 years + experience in business analysis role.
– Advance using Microsoft Visio, Prototyping, Wireframe & use case tools
– Strong business analytical skills and logical mind. Be able to grasp complex software systems and learn quickly
– Ability to communicate complex ideas clearly and effectively
– Good design documentation is required. Experience in creating clear, concise documentation
– Good UML knowledge is a great asset
– Fluent in English: both written and verbal.
– Good communication, presentation and management skills
English
Speaking: Fluently - Reading: Fluently - Writing: Fluently
We offer a complete solution including a customizable technological platform, innovative interface design, and international e-marketing. SmartOSC acts as a partner to help brands succeed and achieve their goal.
With a variety of international customers from North America to Europe, Australia and Asia, SmartOSC’s broad solutions is designed to maximize revenue opportunities by expanding globally. We currently employs nearly 300 Employees, and also partners with Magento Inc. being a Silver Solution Provider, developing state-of-the-art extensions and services based on this platform.
Our mission is to drive sustainable growth to our partners, customers and employees by fulfilling the global value chain.
