SCC
Mapletree Business Center, 1060 Nguyen Van Linh, TP Hồ Chí Minh
Quy mô công ty : 100-499
Xem thêmTóm lược
- Yêu cầu kỹ thuật:
- JavaScript ,
- ServiceNow ,
- ITSM ,
- CSM
Mô tả công việc
Tóm tắt công việc
1. Overview of job:
SCC has used ServiceNow to run its business since 2014. Our customer-first approach to Enterprise Service Management (ESM) ensures our customers get a high-quality service delivered on best-of breed technology, supporting the whole business from Customer Support, to HR, to IT and beyond.
The ServiceNow Developer help solve problems with a complete end-to-end solution in a fast-paced, agile environment, from implementation and managed systems administration, to consultancy, technical extensions and integrations.
The Developer will build solutions within the ServiceNow platform that will directly impact the client’s mission by modernizing and automating various customer processes. Using the Agile life cycle to work with the development team on developing and configuring ServiceNow applications and solutions to implement system stakeholder requirements.
2. Report Line
- Line manager in Vietnam
- Operation manager in UK
Yêu cầu công việc
1. Job requirements:
*** Main responsibilities
- Responsible for some aspects of the lifecycle of the ServiceNow platform, including implementation, configuration, and ongoing support.
- Responsible for troubleshooting and resolving issues within the ServiceNow platform.
- Responsible for developing and maintaining integrations between the ServiceNow platform and external systems.
- Responsible for monitoring and managing platform upgrades, development, QA, and production environments.
- Responsible in creating and configuring tables, forms, lists, reports, workflow editor, email notifications, and managing data under ServiceNow support & administration
- Responsible for implementation, testing, and deployment of technical solutions
- Engaging in testing activities
- Assisting Scrum team in estimating level of effort
- Assisting more junior members of the team on a daily basis
*** Qualifications & Skills
Essential:
- Having at least 2 years of overall IT experience which includes implementation of ServiceNow.
- Having ServiceNow System Administrator Certification
- Certified Application Developer
- Worked on projects including Implementation, Upgrade, and On-going Support.
- Experience in configuring and implementing ServiceNow solution for the client.
- Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.
- Proactive, hungry for learning and practicing
- Teamwork behaviour
- A logical, analytical, and creative approach to problem
- Good ability to self-study and research new technologies
- Being able to communicate in English
Desirable:
- Knowledge of CSM, ITBM, ITOM
- ServiceNow Certifications and accreditations
- Experience in Software Development Lifecycle and methodologies such as Scrum and Agile
- Key developers of projects
Ngôn ngữ
-
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Yêu cầu kỹ thuật
- JavaScript
- ServiceNow
- ITSM
- CSM
NĂNG LỰC
- Scrum
- Agile
- Responsible
- Teamwork
- Creative
- Research
- Self Studying
- Proactive
- Logical Thinking
- Analytic Skills
Thông tin doanh nghiệp
SCC (Specialist Computer Centres), Europe’s leading privately owned IT services organisation.
We enable people to do business by planning, supplying, integrating and managing their IT. We make IT work through partnership, knowledge and passion: trusted to run IT infrastructure and services for leading business across Europe for 40 years.
SCC runs IT infrastructure and services for over 2,500 customers in more than 50 countries.
We operate out of 75 locations in the UK, France, Romania and Spain.
2,000 people in 10 major cities including its Birmingham headquarters, London, Manchester, Edinburgh and Belfast make SCC the country’s principal independent IT services provider.
We continue to evolve through organic investment, acquisitive growth and achieving a cultural fit with our customers.