Forix

Phu Nhuan Plaza, 82 Tran Huy Lieu, TP Hồ Chí Minh

Quy mô công ty : 25-99

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Tóm lược

25-99

Product

Việt Nam

UX Researcher

Forix

Phú Nhuận, TP Hồ Chí Minh

  • English
  • Có kinh nghiêm (Nhân viên)
  • Toàn thời gian
  • Thỏa Thuận
  • Ngày Đăng:30/10/2024
  • 1

Mô tả công việc

Tóm tắt công việc

We are Forix, a leader US-based company in eCommerce space. We are seeking a highly talented and experienced UX Researcher to join our dynamic team. As a UX Researcher, you will play a vital role in identifying and addressing user needs to create frictionless online shopping experiences. You will partner closely with product managers, designers, developers, and stakeholders to provide data-driven insights that optimize user experiences, improve conversion rates, and increase customer satisfaction.

If you have a refined visual aesthetic, strong communication skills, a can-do attitude, and are looking for a high-energy environment that celebrates customers experience and design thinking — consider joining our team!

JOB DESCRIPTIONS

  • Research competitor sites as needed to assess ways to stand out against them.
  • Analyze data related to customer journeys, purchase behavior and bounce rates in platforms like Google Analytics, Lucky Orange, and more, to gather insights, identify patterns, pain points and areas of opportunity.
  • Generate actionable recommendations to improve the entire eCommerce funnel, from product discovery to checkout and post-purchase.
  • Find creative ways to solve UX problems (e.g. usability, findability).
  • Communicate design ideas and prototypes to clients and developers.
  • Keep abreast of competitor products and industry trends.
  • Manage and maintain a library of design assets and resources.
  • Lead and manage multiple design projects simultaneously, ensuring timely delivery and high-quality outcomes.
  • Communicate effectively with stakeholders to gather requirements, provide updates, and incorporate feedback.
  • High, competitive base salary
  • 13th month salary
  • Monday-Friday work week (9AM-6PM)
  • Ongoing education and training opportunities
  • Monthly team building events
  • Annual company retreat
  • Personal Healthcare Insurance
  • Annual Healthcare Checkup
  • 15 days leave per year
  • Christmas Holiday
  • Daily tea, snack, and fruit breaks

Yêu cầu công việc

  • 3-5 years of UX research experience, preferably in the eCommerce domain
  • Experience of responsive and mobile design
  • Proficiency with tools like Google Analytics, UserTesting, Hotjar, and AB Tasty
  • Ability to work with quantitative data and connect behavioral patterns to business KPIs like conversion rates, bounce rates, and average order value (AOV)
  • Excellent understanding of UX principles and best practices
  • Strong communication, organizational, and time-management skills
  • Problem-solving aptitude
  • Ability to work independently as well as collaboratively in a team environment

Ngôn ngữ

  • English

    Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate

Yêu cầu kỹ thuật

  • UI/UX
  • Ecommerce
  • Google Analytics
  • Hotjar

NĂNG LỰC

  • Research
  • Communication Skills
  • Organizational Skills
  • Problem Solving Skills
  • Working Independently
  • Time Management Skills

Thông tin doanh nghiệp

Forix, a U.S. based web and mobile development/consulting firm in Vietnam.

Forix is all about equipping thriving businesses with the best tools for the road ahead. Whether it be intuitive workflow apps for mobile platforms, or wildly sophisticated e-commerce systems, it is imperative to align one’s company with a technical team that can navigate the rough waters of rapid scaling. With strong roots in development, companies from all over the world have partnered with Forix for their interactive strategy and tactical capabilities. Forix clients can expect clear and actionable plans, backed by the resources and deliverables essential to realizing each goal.

Forix has amassed a talent pool of 90+ overachievers, comprised of:

  • Award winning designers
  • Imaginative user experience (UX) architects
  • Industry certified software developers
  • Battle hardened digital strategists
  • Inescapable project managers