Sun Life Vietnam

MAIN ACCOUNTABILITIES

- Focus on the technological development of the claim system.
- Ensure consistency, stability and accuracy of claim data.
- Handle claims reports and plays a contact point with TPA partner for claim products that it's processed outside.
- Follow up the quality control with TPA via daily task.
- The sorting and record keeping scientific claims documents in the order for easy retrievable. Management complete and accurate information of the claims data. Ensure full scan documents into the system.
- For the transactions dealing with claim decision, it is necessary to contact and respond quickly and accurately in accordance with the process and standards.
- Building typical reports to serve the needs of strong development and operation of the claim department.
- Ensure complete, accurate and timely input the data claim requirement into the claim system.
- Ensure consistency, stability and accuracy of claim data.
- Join to support UAT and Building typical reports to serve the needs of strong development and operation of the Client Benefits Management.
- Handle claim status and claim report analysis accurately, fully, promptly with all channels as Banca, Agents,...
- Coordinate control the CBM's expenses reasonably and ensure compliance with regulations on expenses.
- Coordinate, support colleagues in all operations. Execute and comply with other tasks assigned by manager and leader.

SPECIALIZED KNOWLEDGE

- Proficient in Microsoft Office (Word, Excel, Access, PowerPoint).
- The ability to handle multiple tasks at one time.
- Communication skills to interact with dynamic personalities to obtain information.
- Work in an organized manner.
- Ability and willingness to learn and adapt to the working environment.
- Logical thinking.

EDUCATION AND EXPERIENCE

- Knowledge of admin and reporting is preferred
- Have job experience and skills
- Prioritize have good knowledge of life insurance