Keeping our Banking Apps and eco-system alive and well for our 15 million (& growing!) customers is critical for a great Customer Experience … but things happen. We’re looking for a senior technologist with a strong understand of Incident, Problem and Change Management to help us prevent incidents from impacting our Customers. Your role as a senior technologist will require a calm and firm head for the times when incidents do occur.
You will be required to help us shape and improve the Incident, Problem and Change Management domain to achieve better uptime outcomes. We’re operate Banks in South Africa and the Philippines, with our primary Product & Engineering Hub in Vietnam. You will be required to travel to South Africa, Philippines and spend a significant amount of time in Vietnam (HCMC). The ideal person will live in one of our operating countries, or be open to relocate to Vietnam for a period. Good spoken and written English is critical.
We’re NOT after a traditional ITSM / ITIL person, we’re after modern thinker to us build / grow a lean, mean incident, change and problem management domain for the benefit of our Customer.
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Tyme Group is one of the world’s fastest-growing digital banking groups, building high-tech and high-touch banks in fast-growing, emerging markets. Headquartered in Singapore with a Technology and product Development Hub in Vietnam, Tyme designs, builds, and commercializes digital banks for emerging markets, with particular expertise in serving under-served and under-banked populations.
Established in 2016, TymeX has been Tyme Group's Product & Technology Development Hub, bringing together engineering and product people who share a global mission to become serial bank builders, shaping the future of banking through technology. We build products with the principle of finding the right balance between the digital and physical worlds.
ITJobs được thành lập vào năm 2014 tại Việt Nam và mục tiệu chính là trở thành một trong những chuyên gia hàng đầu về tuyển dụng nhân viên CNTT ở khu vực Châu Á.