Techcombank
Job Purpose
- The job holder responsible for application development: directly consulting and analyzing development requirements from business units, ensuring complete and effective conversion of business unit requirements into requirements for application.
- The job holder responsible for user support: directly support users in daily activities, ensuring users' problems are handled as quickly as possible, meeting their business needs.
I. Key Accountabilities
Reporting and Documenting
- Understand business processes to transform business needs and requirements into documents, process diagrams and wireframes to support product development.
- Analyze, create, validate end-to-end business processes and detail functional specifications for required applications.
- Recommend modification and improvement of business processes and frameworks to operate more efficiently.
- Participate in user testing activities and make documentation and manuals for business.
Research and analysis
- Collect market trends and internal data to conduct business analysis and provide recommendations and improvements to the business unit.
- Develop informative and factual reports that highlight business trends, forecasts and improvement opportunities.
- Stay up to date on technology changes, shifting trends, and analyze internal data sets to provide holistic information to stakeholders.
- Identify and interpret trends and terms from data sets and build forecasts and recommendations based on market information and business data.
Management of stakeholders
- Work with stakeholders to identify opportunities and improve processes by leveraging organizational data to drive business solutions.
- Identify and communicate to stakeholders insights into possible opportunities and obstacles based on collected market data.
Talent development
- Attract, motivate and retain employees at all levels for peak performance.
- Develop and train junior BAs to improve capacity.
- Identify and encourage developments and improvements within the team.
WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?
Qualifications
- Bachelor's degree or master's degree in engineering or business administration
Work Experience
- Minimum 8 years of relevant experience in financial institutions and 3 years in a management position
- Extensive experience in researching and analyzing market trends and business processes
- Experience working on multiple projects at the same time
- Experience writing SQL queries and using data visualization tools and techniques
- Experience in identifying potential problems and risks by conducting gap analysis, understanding and reviewing criteria
- Experience in monitoring and analyzing business results, competition and trends (SWOT analysis, market share assessment)
- Experience in Agile Product Development and a good understanding of Agile principles and practices as well as Scrum methodologies
- Experience working in Agile teams to manage digital transformation projects
Foreign language
- English Level 3 or according to TCB's regulations in each period
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
MISSION:
• To be the preferred and most trusted financial partner of our customers, providing them with a full range of financial products and services through a personalized/customer centric relationship.
• To provide our employees with a great working environment where they have multiple opportunities to develop, contribute and build a successful career
• To offer our shareholders superior long term returns by executing a fast growth strategy while enforcing rigorous corporate governance and risk management best practices
CORE VALUES:
1. Customer first: what we do is only valued if it is truly beneficial to our customers and colleagues.
2. Innovation: Make improvements to lead the way.
3. Team work: At Techcombank, you will not have good performance without cooperation.
4. People development: People with proven capability will bring the organization competitive advantages and remarkable successes.
5. Accountability: Be committed to overcoming difficulties and achieving great successes.
ITJobs được thành lập vào năm 2014 tại Việt Nam và mục tiệu chính là trở thành một trong những chuyên gia hàng đầu về tuyển dụng nhân viên CNTT ở khu vực Châu Á.